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Kiflo PRM & Intercom Integration
The Partner Relationship Management Software Built for Transparency
Kiflo PRM & Intercom Integration: Deliver Real-Time Support Inside Your Partner Portal
Bring Intercom’s live chat into Kiflo to support partners in real time. Give them quick answers, seamless communication, and a smoother partner experience, without leaving the portal.
Benefits of the integration
The Kiflo and Intercom integration helps you build stronger partner relationships by delivering high-touch support at scale, where it matters most.
Support partners instantly
Give partners live access to your team through Intercom, all within the portal.
Build trust through visibility
Let partners know you’re there for them throughout the sales process.
Reduce back-and-forth
Answer questions when they arise, not after the opportunity has passed.
Keep everything in context
Partners can ask questions within the exact deal, lead, or dashboard they’re viewing.
Enable secure conversations
Identity verification ensures you're always speaking with the right partner.
How it works
Connect Intercom to Kiflo in Just Minutes
Start by connecting your Intercom workspace to Kiflo. Once enabled, your partners will see the Intercom chat icon when they log in and are ready to start a conversation.
- Go to the Integrations tab in Kiflo.
- Select Intercom and click "Add to Kiflo."
- Enter your Intercom App ID and click Save.
Deliver Live Support Inside the Portal
Once installed, partners will see the Intercom chat icon across the Kiflo platform. They can message your team directly from where they are—whether they’re submitting a lead, checking a reward, or updating a deal.
- Support is proactive and in context.
- Your team automatically sees each partner’s name, email, and company info.
- Messages appear in your Intercom inbox like any other conversation.
Verify Partner Identity Automatically
You can enable identity verification to ensure secure and authentic conversations. This ensures that only verified partners can use the Intercom chat inside Kiflo.
- Activate "Enforce Identity Verification" in Intercom.
- Paste your verification secret key into Kiflo’s Intercom settings.
- Conversations are now protected from impersonation attempts.
Keep Support Centralized and Scalable
Whether you’re supporting 10 partners or 1,000, the Kiflo + Intercom integration scales with your program. Every chat is connected to a partner’s activity in Kiflo, helping your team provide smarter, faster, and more personalized support.
- All partner chats are stored in Intercom for easy follow-up.
- Combine chat with knowledge base articles and product tours for self-serve support.
- Use tags and partner info to segment conversations and prioritize key accounts.
Book your demo and start providing live support for your partners.
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