Donorbox is on a mission to make fundraising easier for nonprofits of every shape and size. From local charities to faith-based organizations and global social impact groups, Donorbox empowers the people who do good in the world with technology that helps them fundraise more effectively.

Our fundraising platform supports nonprofits of all shapes and sizes – from charities to social impact groups to faith-based organizations. It’s about raising more with less effort.

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The Challenge

Before adopting Kiflo, Donorbox's partner program was being held back by three compounding problems that made scaling feel out of reach.

Inadequate Partner Experience

The existing setup offered limited customization, weak communication tools, and basic reporting. Partners weren't getting the clear, professional experience they deserved — and that reflected poorly on Donorbox.

Process Inefficiency

Managing multiple partner channels across multiple tools — each with its own manual processes — was draining time and resources, especially as the program began to scale. There was no single source of truth.

Lack of Unified Visibility

Compiling data from separate systems made it nearly impossible to understand how the partner program was actually performing. Without consistent, reliable reporting, it was hard to make decisions or demonstrate the program's impact to stakeholders.

Donorbox's approach to partnerships was built on something most software can't replicate: genuine relationships. Brandon and the team made it a priority to meet personally with every approved partner — and to keep meeting with them consistently.

Beyond the relationship-first mindset, Donorbox focused on three strategic pillars:

• Equipping partners with everything they needed to promote the program effectively
• Offering a competitive commission structure that gave partners a real incentive to engage
• Pursuing high-quality, well-known partners in the nonprofit tech space — and earning their loyalty by actively promoting them in return

The result was a program built on trust. Kiflo gave that trust a home.

How Kiflo Amplified Donorbox's Partner Program

One Platform to Run It All

Before Kiflo, managing the partner program meant juggling multiple disconnected tools. Kiflo consolidated everything into a single platform — one place to onboard partners, track activity, manage communications, and report on results. The operational drag disappeared.

A Partner Experience Worth Being Proud Of

Kiflo gave Donorbox the onboarding and communication infrastructure to welcome new partners properly and keep existing ones engaged. Automated workflows took over the repetitive daily tasks, freeing Brandon's team to focus on what actually drives growth: relationships.

Reporting That Actually Tells the Story

With Kiflo's reporting capabilities, Donorbox gained unified visibility into both partner-driven revenue and partner activity. For the first time, Brandon could clearly demonstrate the program's contribution to Donorbox's broader company goals — not just anecdotally, but with data.